AI Recorder Privacy Policy

Welcome to MAXRUNON·AI products and services. We recognize the importance of your personal data and value the trust you place in us. We are committed to complying with applicable data protection laws and implementing appropriate technical and organizational measures to protect your personal data. This MAXRUNON·AI Privacy Policy (“Policy”) explains how we collect, use, store, share, and protect your personal data when you use our products and services, as well as your rights regarding your personal data.

Before using or continuing to use our services, please read this Policy carefully. If you do not agree with this Policy, you should discontinue use of our services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to this Policy.

Summary of Key Information

This summary provides an overview of our privacy practices. For full details, please refer to the relevant sections of this Policy.

 

1. Personal Data We Collect

1.1 Categories of Personal Data

When you access our application, we collect and use your personal data solely for the purposes described in this Policy. Personal data refers to any information relating to an identified or identifiable natural person.

We collect and process the following categories of personal data:

● Contract and consent data: Policy version number, records of consent or refusal, and corresponding timestamps.

● Account data: Email address, encrypted password, profile picture, nickname, country/region, verification codes, account ID.

● Order and shipping data: Order history, payment records, billing details (name, address, email, phone number), and shipping information.

● Subscription data: Subscription type, purchase channel, validity period, renewal status, payment attempts, discount codes, subscription identifiers.

● Usage data: IP address, device information, browsing activity, search history, interaction logs, timestamps.

● Feedback and review data: Ratings, written reviews, uploaded images, and user feedback.

● Customer support data: Identity verification details, communication records (including call recordings where applicable), and support requests.

● AI feature data: Audio recordings captured via your device when using AI-powered features. Such audio data is transmitted to third-party AI service providers (e.g., OpenAI) solely for the purpose of generating AI summaries. Audio data is not used for model training or any other purpose beyond providing the requested service.

2. How We Use Your Personal Data

We process your personal data for the following purposes and legal bases:

● Contract performance: To provide services, manage agreements, and maintain service records.

● Subscription management: To process subscriptions, renewals, cancellations, payments, and refunds.

● Account management: To create, authenticate, maintain, and manage user accounts.

● Service security and improvement: To ensure system stability, detect anomalies, prevent fraud, and improve service performance.

● Marketing and analytics: To analyze user behavior and preferences and provide relevant communications (where legally permitted and subject to consent where required).

● Customer support: To respond to inquiries and provide technical assistance.

● User surveys: Sending questionnaires with your consent.

● Fraud prevention and investigation: Where required by law or legitimate interest.

● AI-powered features: To process audio inputs through third-party AI providers solely for generating requested AI outputs.

3. Data Retention and Security

Your personal data is processed and stored on servers located in the United States. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

When your account is deleted or deactivated, we will delete or anonymize your personal data, unless retention is required for legal, regulatory, or legitimate business purposes.

We implement appropriate technical and organizational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Important Notice: The internet is not completely secure. While we take reasonable measures to protect your personal data, we cannot guarantee absolute security during transmission over the internet.

4. Sharing and Disclosure of Personal Data

We may share your personal data with the following categories of recipients:

● Third-party service providers, including cloud hosting, IT infrastructure, and customer support providers

● Affiliated companies for business operations

● Professional advisors (e.g., auditors, legal counsel)

● Regulatory authorities or law enforcement where required by law

● Third parties in connection with mergers, acquisitions, or business transfers

● AI service providers (e.g., OpenAI) solely for processing AI feature requests

All such disclosures are subject to applicable data protection requirements and contractual safeguards.

5. International Data Transfers

As we operate globally and maintain servers in the United States, your personal data may be transferred to and processed in jurisdictions outside your country of residence.

Where required by applicable law, we implement appropriate safeguards for such transfers, including:

● Adequacy decisions issued by relevant authorities;

● Standard Contractual Clauses (SCCs) or equivalent legal mechanisms;

● Other lawful transfer mechanisms permitted under applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

● 6.1 Right of Access – to obtain information about the personal data we hold about you;

● 6.2 Right to Rectification – to correct inaccurate or incomplete data;

● 6.3 Right to Data Portability – to receive your data in a structured, commonly used, and machine-readable format;

● 6.4 Right to Erasure – to request deletion of your personal data;

● 6.5 Right to Withdraw Consent – where processing is based on consent;

● 6.6 Right to Object – to object to processing based on legitimate interests;

6.7 Right to Restrict Processing

Where any of the following applies, you have the right to request the restriction of processing of your personal data:

● The processing is unlawful, and you oppose the deletion of your personal data and instead request restriction of its use;

● You request that we retain personal data that would otherwise be deleted for the establishment, exercise, or defense of legal claims;

● You contest the accuracy of your personal data, and verification of its accuracy is pending;

● You have objected to processing, and the objection is pending verification.

6.8 Other Rights

Depending on your jurisdiction, you may be entitled to additional rights, including the right to lodge a complaint with a competent data protection authority (for example, under the EU GDPR, the Australian Privacy Principles, or other applicable legal frameworks).

For residents of California, please refer to Section 8 below.

7. Children’s Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from minors.

If you are a parent or legal guardian and become aware that a minor is using our services, please contact us using the details provided in Section 9 below.

8. Notice for California Residents (CPRA)

If you are a California resident, you may have additional rights under the California Privacy Rights Act (“CPRA”), including:

a) Collection and Use of Personal Information

We collect personal information as described in Section 1 above.

b) Disclosure of Personal Information

We may disclose personal information to third parties for business purposes as described in Section 4.

c) Your Rights and Choices in California

As a California resident, you may exercise the following rights:

● Right to Know — including the categories of personal information collected, the categories of sources, the categories of personal information disclosed for a business purpose, and the business or commercial purpose for collecting such information.

● Right to Correct — inaccurate personal information we maintain about you.

● Right to Delete — personal information we have collected, subject to certain exceptions.

● Right to Opt Out — of the sale or sharing of your personal information with third parties.

● Right to Non-Discrimination — you have the right not to receive discriminatory treatment for exercising any of your privacy rights.

d) Limiting the Use of Sensitive Personal Information

You have the right to request that we limit the use and disclosure of your sensitive personal information. You may contact us using the details provided in Section 9.

We do not “sell” or “share” your sensitive personal information as defined under the CPRA.

e) No Sale or Sharing

Under the CPRA definitions of “sell” and “share,” we do not engage in such activities, and we have not done so in the past 12 months as of the effective date of this Policy.

f) Submitting a Rights Request

You may submit a request by contacting us using the details in Section 9. We will verify your identity before processing your request. Subject to certain limitations, you may designate an authorized agent to act on your behalf.

g) Right to Appeal

If we deny your request, you have the right to appeal our decision. Instructions for submitting an appeal will be provided in our response to your request.

h) California “Shine the Light” Law

Under California’s “Shine the Light” law (California Civil Code Section 1798.83), California residents have the right to request certain information regarding the disclosure of their personal information to third parties for direct marketing purposes.

We do not disclose personal information to third parties for their direct marketing purposes.

9. Contact Us

If you have any questions, requests, or concerns regarding this Policy or your personal data, you may contact us at:

Email: support@maxrunon.com

10. Updates to This Policy

We may update this Policy from time to time to reflect changes in legal, technical, or business developments. When we update this Policy, we will revise the “Last Updated” date at the top of this document. We encourage you to review this Policy periodically.